Protecting
People & Planet

A guide to managing the movement of remote and complex workplaces

WORKFORCE MANAGEMENT

Keeping your people moving

For shift-based industries and sectors where a fly-in fly-out (FIFO) workforce is prevalent, such as mining, oil and gas, and construction, scheduling and rostering workers pose unique challenges.  

Effective workforce management requires powerful, reliable and scalable tools that can adjust to the needs of a workplace as the business grows. 

This whitepaper addresses the key factors affecting the management of remote workforces across Australia, and the ways that intuitive software can provide solutions to keep workforces moving. 

The pace of change has accelerated
Inflation is fast-tracking digital tool development to increase productivity
EY'S RISK & OPPORTUNITIES FOR MINING & METALS

Workforce management is a highly complex operation in the mining sector and within other industries that rely on regularly moving people efficiently around the country. 

FIFO WORKERS
IN WA
60K

The critical role of streamlined workforce management

Among the findings, the report notes the pace of change has accelerated and inflationary pressure has fast-tracked technology development, as miners focus on digital tools that can accelerate productivity. 

Poor scheduling that results in lower output and productivity is an area within the control of a company that can be avoided with tools that streamline remote operations and optimise productivity.  

In Western Australia alone, more than 60,000 workers are on fly-in fly-out rosters and the management of scheduling creates a significant administrative burden particularly on small and mid-cap companies.  

If managed poorly, workforce administration can have a significant impact on productivity.  

Mismanagement and scheduling errors can result in delays and workers being unable to get on site, which hits the bottom line through lost output at a time when productivity is under scrutiny. 

EY’s Risks and Opportunities for Mining and Metals in 2024 underlines that data and technology, as well as costs and productivity, are among the key trends that will most impact resources firms in the coming year.     

Traditional tools are often inefficient and lack real-time feedback.
Staying up-to-date with any last-minute changes is critical for minimising disruptions.

Inefficient tools only deliver errors
and disruptions

Every day that a worker is not on site as planned is lost output and lost revenue, which impacts budgeting and financial planning at a time of rising costs and inflation. 

In remote locations, there is always the chance of weather or other elements intervening to disrupt. The Pilbara coast in Western Australia’s north is one of the most cyclone-prone regions in Australia and conditions can change quickly. 

Without access to up-to-date information about schedules, travel arrangements, and any last-minute changes, a company’s operations can easily be disrupted. 

Centralising workforce management operations allows for better tracking and visibility, ensuring bookings and transport are coordinated and minimising costly disruptions.  

Organising and communicating with a large workforce that is frequently on the move or located in remote areas is challenging enough, let alone utilising systems that don’t integrate well or at all.  

Companies that cannot drive efficiencies through workforce management risk being squeezed further, leaving them less able to compete and remain lean against competitors. 

Workforce management requires precise scheduling and centralised oversight, to ensure every worker gets where they need to be when they need to get there.  

Traditional management tools are often inefficient and lack real-time feedback, which means some errors may only be identified at the last minute causing the most detrimental impact on operations.

Effective management requires the right tailored solution

Effective workforce management software should assist with:   

Intuitive and integrated software such as our InFlight and SAM Suite solutions, help to take the stress out of workforce management tasks but it is important to choose a solution that best addresses your business needs.  

How our solutions work

Two INX Software solutions serve the needs of companies seeking smarter solutions to managing their workforce:  

Stakeholder communications

Online training requirements

Environmental obligations

Incident reporting

Risk management

Flight and accommodation requirements 

OZ Minerals System Administrator

CASE STUDY

OZ Minerals

INX InFlight gave OZ Minerals site-wide control and management, and the flexibility to adapt to ongoing business changes at Prominent Hill. It simplified normal work activities and business processes, allowed access to the latest data and delivered enterprise level reporting.  

As OZ Minerals recognised the value and efficiency of having linked solutions which use a single database for profile management, additional INX Software products were acquired that provided solutions for training, risk management, environment reporting and health management solutions. 

With multi-language support, seamless integration with existing systems such as MS Office and MS SharePoint, as well as OZ Minerals’ intranet, ERP and workflow systems, INX Software delivered a significant improvement in the company’s business efficiency. 

Each system or record was operated independently and required a separate system administrator, which meant that keeping personnel records up to date in each system was a heavy administration burden. 

Having identified the need for company-wide management of travel, flights, accommodation and rosters, a solution was sought to provide an integrated and centralised solution that replaced their disparate systems and documents.  

OZ Minerals operates two significant resources in South Australia – the Prominent Hill copper-gold-silver mine located in the central north of South Australia, 130 kilometres south-east of Coober Pedy; and Carrapateena, one of Australia’s largest copper-gold resources, about 470km north of Adelaide.  

OZ Minerals employs a XX strong FIFO workforce, which includes XX movements each year/month/day. At the time the Prominent Hill operation engaged INX, they relied on independent systems and spreadsheets to manage:  

"The benefits quickly became obvious for implementing a system that linked our competencies and compliances as a site requirement prior to any flights being booked."

EVERY TIME.

What sets INX Software apart?

The INX Software difference is developing simplified solutions designed with complex organisations in mind, to streamline operations and drive efficiencies through a client-first focus.  

We service clients around the globe in the areas of workforce mobilisation and travel logistics, delivering industry and use-specific software, supported by the lessons learned from serving clients in the most remote locations on Earth. 

Our clients work in complex industries and we are their partner in streamlining and expediting the planning, forecasting, workforce management, booking, coordination, and accommodation needed for remote operations.  

Clients around the world trust us to safely mobilise FIFO workforces, taking the process off spreadsheets and out of emails, to deliver intuitive, simple, and effective workforce management. 

Our software scales to meet the needs of our clients as their business grows. We provide easy-to-use, intuitive software designed in concert with industry for complex, high-risk and remote environments. 

INX Software prides itself on delivering an outstanding experience for clients every time. 

Providing real-time support to address any teething issues. 

Getting a feel for the system

TEST BUILD

Then, we set up a representative test environment that mirrors real-world usage scenarios. 

Gathering feedback on usability, functionality, and potential improvements. 

Inviting a diverse group of test users to interact with the software. 

Configuring the test environment based on insights from the Kick-off Meeting. 

Bridging gaps in knowledge

USER TRAINING

Once we have a test build in place, we focus on user experience. This allows us to ensure end-users are comfortable with the software's features and can harness its full potential. 

Addressing user queries and concerns to ensure a smooth transition. 

Providing resources like user manuals, online help guides, training session recordings & content, FAQs & video tutorials. 

Conducting hands-on training sessions tailored to different user roles. 

Laying the foundation

Data preparation

Next, we identify, collate, and confirm the essential data sources that will drive the software's functionality. 

Ensuring data quality and integrity through validation processes. 

Identifying gaps and recommending data collection methods. 

Inventorying existing data sources and databases. 

Setting the stage 

Kick-off meeting

We start by gaining a holistic understanding of your organisation's unique needs so we can align our software solution with your strategic goals. 

Discussing potential challenges and risks, and establishing mitigation strategies. 

Outlining the project scope, objectives, and desired outcomes. 

Gathering key stakeholders and decision-makers. 

Perfecting the final product

Production build

Before we go live, we finalise the software environment, ensuring it meets organisational requirements and is free of critical issues. 

Seeking final approval from key stakeholders before the go-live phase. 

Undertaking comprehensive testing to identify and rectify bugs or glitches. 

Configuring the production environment based on feedback from the test phase.

Establishing post-go-live support mechanisms, including a dedicated helpline and regular check-ins. 

Coordinating the go-live process, ensuring all systems are operational. 

Embarking on the new journey

GO LIVE

Our final step is to go live, with a smooth process designed to transition your team to our software with minimal disruptions.

We take a multi-stage approach to implementing our workforce management solutions to ensure we thoroughly understand your business requirements. 

Find out more about each of the stages on your implementation journey to integrate INX InFlight and INX SAM Suite into your workplace.  

We work with you every step of the way to set your business and your team up for success.  

Journey

IMPLEMENTATION

Let’s work together

Call us on +61 (08) 6373 2900 or email sales@inxsoftware.com to learn more about how our intelligent and responsive software can help you to manage your remote workforce. 

For shift-based industries and sectors where a fly-in fly-out (FIFO) workforce is prevalent, such as mining, oil and gas, and construction, scheduling and rostering workers pose unique challenges.  

Effective workforce management requires powerful, reliable and scalable tools that can adjust to the needs of a workplace as the business grows. 

This whitepaper addresses the key factors affecting the management of remote workforces across Australia, and the ways that intuitive software can provide solutions to keep workforces moving. 

Stack navigation
Demo

In Western Australia alone, more than 60,000 workers are on fly-in fly-out rosters and the management of scheduling creates a significant administrative burden particularly on small and mid-cap companies.  

If managed poorly, workforce administration can have a significant impact on productivity.  

Mismanagement and scheduling errors can result in delays and workers being unable to get on site, which hits the bottom line through lost output at a time when productivity is under scrutiny. 

EY’s Risks and Opportunities for Mining and Metals in 2024 underlines that data and technology, as well as costs and productivity, are among the key trends that will most impact resources firms in the coming year.     

Stack navigation
Demo

For shift-based industries and sectors where a fly-in fly-out (FIFO) workforce is prevalent, such as mining, oil and gas, and construction, scheduling and rostering workers pose unique challenges.  

Stack navigation
Demo

Intuitive and integrated software such as our InFlight and SAM Suite solutions, help to take the stress out of workforce management tasks but it is important to choose a solution that best addresses your business needs.  

Stack navigation
Demo

For shift-based industries and sectors where a fly-in fly-out (FIFO) workforce is prevalent, such as mining, oil and gas, and construction, scheduling and rostering workers pose unique challenges.  

Stack navigation
Demo

Intuitive and integrated software such as INX’s InFlight and SAM Suite solutions, help to take the stress out of workforce management tasks but it is important to choose a solution that best addresses your business needs.  

Stack navigation
Demo

We service clients around the globe in the areas of workforce mobilisation and travel logistics, delivering industry and use-specific software, supported by the lessons learned from serving clients in the most remote locations on Earth. 

Our clients work in complex industries and we are their partner in streamlining and expediting the planning, forecasting, workforce management, booking, coordination, and accommodation needed for remote operations.  

Clients around the world trust us to safely mobilise FIFO workforces, taking the process off spreadsheets and out of emails, to deliver intuitive, simple, and effective workforce management. 

Our software scales to meet the needs of our clients as their business grows. We provide easy-to-use, intuitive software designed in concert with industry for complex, high-risk and remote environments. 

INX Software prides itself on delivering an outstanding experience for clients every time. 

Stack navigation
Demo

For shift-based industries and sectors where a fly-in fly-out (FIFO) workforce is prevalent, such as mining, oil and gas, and construction, scheduling and rostering workers pose unique challenges.  

Stack navigation
Demo

Call us on +61 (08) 6373 2900 or email sales@inxsoftware.com to learn more about how our intelligent and responsive software can help you to manage your remote workforce. 

Stack navigation
Demo